What is Included
Included in rates
- Bed and household linens
- Breakfast
- Daily house cleaning
- Electricity, water, gas
- Garden/Pool maintenance
- Internet WIFI
- Pool towels
- Selection of bath products
- Villa Manager
Not included in rates
- ''A la carte'' formula : starting from 25.00 EUR Per Meal
- Additional cooker (for more than 8 people) : starting from 20.00 EUR
- Airport transfer
- Cancellation insurance
Compulsory extra costs
- Extra person : 22.00 EUR Per Guest/night
- House cleaning upon departure : 50.00 EUR Per Stay
Rental conditions
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children over 12 years old are welcome
- In this house, meals are prepared exclusively by the house staff.
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Noise en playing loud music are strictly prohibited in this area
- Outside guests, escorts, prostitution prohibited in the villa
- Pets not allowed
- Pool has no swimming guard
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - Arabic - French
- Check-in :
15:00 h - Check out :
12:00 h- A tourist tax will be added to your final bill :
2.50 EUR per guest per night
- Amount of security deposit :
250.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
45 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The owner may ask you to pay the amounts due for on-site services in local currency.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
- Payments in local currency are subject to variation in currency exchange rates.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
to visit, this helped us a lot. He also keeps the roof nice, always taking care of the chairs so they are ready if we want to sit on them. I am very impressed with how he keeps the plants looking very healthy and good - I know this is not easy. It helps the look and ambiance of the Riad very much. Also Soumia - she takes care of the villa very, very well. It is always so clean, tidy and comfortable. Everywhere is so neat - we like it very much. She is also a very good cook - the meal she prepared for my birthday was so good and tasty - very professional. We have had many tajines in the medina, but Soumia's was the best! And her breakfasts are really worth waking up for :)